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Coronavirus FAQs for Love2Learn students

Coronavirus FAQs

 

Please be assured that the safety of our College students and staff is our top priority and will continue to work hard with you to make it a safe place to study.

 

What general measures are the College taking to keep staff and students safe?

  • One-way systems: Both our City Centre and Somer Valley Campuses will have one-way systems so that staff and students are able to move around the College safely when they are on site.
  • Hand sanitiser: Ensuring there are sufficient supplies of hand sanitiser at key points at both campuses and in each classroom and workshop.
  • Staggering start and finish times: so that students and staff can safely move around the College.
  • Additional cleaning: to ensure that we minimise the spread of Coronavirus.

 

How will social distancing operate at the College?

  • Try, always, to keep a social distance of 2 metres from all other members of the College community whilst on campus.

    Do not spend more than 15 minutes with any one person even if you are 2 metres apart – this does not include classroom activity.

    Avoid handshaking and other personal greetings

    Attend College only for the purposes of attending lessons. Being on the College site purely for social purposes is not allowed at this time.

  •  

    Do I have to wear a face covering around the building?

    You are required to wear a face covering in corridors and social spaces. As face coverings will be worn in corridors, you can travel in either direction. The one way system signage is in place in case of a localised outbreak.

     

    What personal sanitisation measures will be in place?

    Hand sanitisers available at all entrances to buildings. Follow the rules about regular handwashing throughout the day and use the supplied hand sanitiser. There will be plenty of reminders for you. We would ask that all students wash their hands regularly. This is particularly important before and after breaks and visiting washrooms. Regular sanitising is also recommended especially before entering and upon leaving common areas.

     

    Will the class sizes be smaller?

    All classrooms and workshops have been risk assessed and student course numbers reduced accordingly to allow for social distancing.  This will vary between courses so please do not be surprised if you see a difference as you move around the campuses.

     

    Will I be able to get refreshments on campus?

    We cannot guarantee refreshments at either campus due to refurbishment works.

     

    What happens to my enrolment if I’m unable to attend due to having to self-isolate?

    If you have to self isolate during your course your tutor will liaise with you about any work you can complete at home. If your self isolation means that you are unable to attend for 3 weeks or less, a refund or credit note will not be issued. For any periods of time longer than this, please contact the College.

     

    What should I do if I feel unwell?

    If you feel unwell at College with Covid-19 you must inform your tutor immediately without breaking social distancing rules. You should then go straight home. If you do not feel well enough and are taken ill suddenly, your tutor will call a first-aider who will know what to do.

     

    If you feel unwell with Covid-19 symptoms after being at College, you will need to inform the College straight away and arrange a Covid-19 test for yourself. If the result is positive we will need to communicate with those you have been in contact with.

     

    IN EITHER EVENT YOU MUST STRICTLY FOLLOW GOVERNMENT REQUIREMENTS TO SELF-ISOLATE IF YOU OR A MEMBER OF YOUR HOUSEHOLD HAS ANY SYMPTOMS OF SUSPECTED COVID. YOU MUST NOT COME INTO COLLEGE.

     

    Will the College need to shut again due to Covid-19?

    Our opening very much depends on the Government’s guidance and the national and local situations. If there is either a national or localised lockdown we will communicate with each student and put the relevant information on our website.

     

    What will happen if there’s a lockdown that affects Bath College and my course is cancelled?
    We will get in contact with you as soon as possible and advise on the situation. You will also be issued with a credit note if requested for the number of sessions cancelled. The credit note is valid for one year.

     

    Cancelling your enrolment

    If you have to cancel your enrolment please notify us by email: info@bathcollege.ac.uk as soon as possible.

     

    Refunds will not be issued if a learner is unable to attend due to a change of mind, accommodation, domestic circumstances, work commitments or if the College requires a learner to leave for reasons of conduct.

     

    Refunds are only given in truly exceptional circumstances such as if a learner leaves on medical grounds supported by a medical certificate. The College reserves the right to make a deduction of £25 or 15% (whichever is the greater) from such reimbursements.

     

    Cancellation of courses by the College not related to COVID-19
    A full refund will only be given when a course is cancelled by the College and will be made within fifteen College working days.
     

    How will social distancing operate at the College?

    Try, always, to keep a social distance of 2 metres from all other members of the College community whilst on campus.

    Do not spend more than 15 minutes with any one person even if you are 2 metres apart – this does not include classroom activity.

    Avoid handshaking and other personal greetings

    Attend College only for the purposes of attending lessons. Being on the College site purely for social purposes is not allowed at this time.


    Do I have to wear a face covering around the building?

    You are required to wear a face covering in corridors and social spaces. As face coverings will be worn in corridors, you can travel in either direction. The one way system signage is in place in case of a localised outbreak.


    What personal sanitisation measures will be in place?

    Hand sanitisers available at all entrances to buildings. Follow the rules about regular handwashing throughout the day and use the supplied hand sanitiser. There will be plenty of reminders for you. We would ask that all students wash their hands regularly. This is particularly important before and after breaks and visiting washrooms. Regular sanitising is also recommended especially before entering and upon leaving common areas.


    Will the class sizes be smaller?

    All classrooms and workshops have been risk assessed and student course numbers reduced accordingly to allow for social distancing.  This will vary between courses so please do not be surprised if you see a difference as you move around the campuses.


    Will I be able to get refreshments on campus?

    We cannot guarantee refreshments at either campus due to refurbishment works.

     

    What happens to my enrolment if I’m unable to attend due to having to self-isolate?

    If you have to self isolate during your course your tutor will liaise with you about any work you can complete at home. If your self isolation means that you are unable to attend for 3 weeks or less, a refund or credit note will not be issued. For any periods of time longer than this, please contact the College.

     

    What should I do if I feel unwell?

    If you feel unwell at College with Covid-19 you must inform your tutor immediately without breaking social distancing rules. You should then go straight home. If you do not feel well enough and are taken ill suddenly, your tutor will call a first-aider who will know what to do.

     

    If you feel unwell with Covid-19 symptoms after being at College, you will need to inform the College straight away and arrange a Covid-19 test for yourself. If the result is positive we will need to communicate with those you have been in contact with.

     

    IN EITHER EVENT YOU MUST STRICTLY FOLLOW GOVERNMENT REQUIREMENTS TO SELF-ISOLATE IF YOU OR A MEMBER OF YOUR HOUSEHOLD HAS ANY SYMPTOMS OF SUSPECTED COVID. YOU MUST NOT COME INTO COLLEGE.


    Will the College need to shut again due to Covid-19?

    Our opening very much depends on the Government’s guidance and the national and local situations. If there is either a national or localised lockdown we will communicate with each student and put the relevant information on our website.

     

    What will happen if there’s a lockdown that affects Bath College and my course is cancelled?
    We will get in contact with you as soon as possible and advise on the situation. You will also be issued with a credit note if requested for the number of sessions cancelled. The credit note is valid for one year.


    Cancelling your enrolment

    If you have to cancel your enrolment please notify us by email: info@bathcollege.ac.uk as soon as possible.

     

    Refunds will not be issued if a learner is unable to attend due to a change of mind, accommodation, domestic circumstances, work commitments or if the College requires a learner to leave for reasons of conduct.

     

    Refunds are only given in truly exceptional circumstances such as if a learner leaves on medical grounds supported by a medical certificate. The College reserves the right to make a deduction of £25 or 15% (whichever is the greater) from such reimbursements.

     

    Cancellation of courses by the College not related to COVID-19
    A full refund will only be given when a course is cancelled by the College and will be made within fifteen College working days.
     

    Announcement, News

    College information for September

     

    Now that students have enrolled for the coming academic year at Bath College, we have put together a brief overview of how we are handling the new term amidst the Covid-19 pandemic. We will, of course, be giving you lots more information in the run up to the start of term but in the meantime, these are the measures Bath College has taken to help minimise the risk of Coronavirus and keep students and staff safe.
     

    College Campuses

    One-way systems: Both our City Centre and Somer Valley Campuses will have one-way systems so that staff and students are able to move around the College safely when they are on site.
    Face coverings: We will be supplying each learner a washable face covering to use when they are travelling to and from College and a small hand sanitiser bottle. We will not be asking students to wear face coverings at College unless the Government’s guidance to schools and colleges changes.
    Hand sanitiser: Ensuring there are sufficient supplies of hand sanitiser at key points at both campuses and in each classroom and workshop.
    Staggering start and finish times: so that students and staff can safely move around the College.
    Additional cleaning: to ensure that we minimise the spread of Coronavirus.
     

    Teaching, Learning & Assessment

    Lessons: Most courses are likely to have combination of face to face and online learning for at least the first term. There may be funds available for students eligible for bursaries to access IT to enable them to do this. On the week commencing the 17th August, we will begin to send out more specific information on what your young persons lessons will look like as well as key dates to remember.
    Class sizes: Will be smaller than usual and will be dictated by the room size and how we can follow social distancing guidelines.
    Student bubbles: We will be keeping students in ‘bubbles’ with their classmates where possible.
    Social space: We will need to minimise the number of students in our social spaces so there will be less available for the first term.
     

    Student Support

    Safeguarding and welfare: Despite restrictions on us during this time, we are committed to keeping up our excellent student support and will be amending our safeguarding and welfare processes in order to take into account blended learning.
    Student bursaries such as free college meals and transport assistance are still available for those who qualify so please contact our Student Advice Centre on info@bathcollege.ac.uk if you need further information.
     
    We will be back in touch between now and the start of term with a lot more information for you but if you would like to ask us any questions please do not hesitate to contact Jayne Davis, Deputy Principal and Jon Domaille, Assistant Principal – Learner Journey & Customer Relations at closure@bathcollege.ac.uk. This will be monitored from Wednesday 12th August 2020 onwards.
     
    We hope you enjoy the rest of the summer.
     

    Announcement, News

    College Reopening Info for Further Education Students

    College reopening

     

    Please note all plans are subject to any changes the Government might make around social distancing, travelling and education provision.
     

    We have considered very carefully our strategy in reopening the College in light of Government guidance. The safety of all our College community has been at the forefront of our work in managing closure, lockdown and now return. It is with this in mind that we are taking a very cautious, staged approach.
     

    Our focus for the rest of the summer term will continue to be on developing and delivering remote learning, with an additional emphasis on providing one-to-one or small group support.
     

    There will also be the potential from the 1st July for curriculum areas who need to do practical work to invite in students, obviously with social distancing measures in place. Where we have students who are struggling to access remote learning, or need specific support, we will also provide the opportunity for some of them to attend.
     

    Please look at the guidance below so that you can identify which parts are relevant to you.
     

    1) If you are at the end of your first year and will be returning in September

    Please continue to check your emails over the coming weeks as you may be invited to re-enrol for September by using our online, virtual enrolment process. You may also be contacted by your tutor to discuss your options.
     

    2) If you are at the end of your course and are not returning

    Please liaise with your tutor or course leader about the most appropriate time to return any college owned items or collect any portfolio work or personal belongings. You will not be allowed to access college without prior permission and consent by the college.
     
    3) If you are at the end of your course and want to go onto a new course in September
     

    You need to ensure that you have applied online via the college website for the course you wish to begin in September. You can email us on info@bathcollege.ac.uk or contact us on our live web chat service on our website if you have any questions regarding this. Once you have applied, you will be advised of your next steps. If you want to explore various options, why not register for our virtual open day on the 30th June where you can explore everything we have to offer and get some more advice.
     

    4) If you are at the end of your course but still need to do some assessments before you finish

    You may be invited to come into College after July 1st so please look out for some communication from your Tutor or Lecturer.
     

    5) If you are an applicant to the College and will be starting in September.
     

    Please continue to check your emails as we will be touch as soon as possible with important information about how you can safely enroll at Bath College for your start in September.
     

    Further information

    Students who will be invited to return to College for some classes

    • Only a very limited number of students will be asked to attend College. If you are not contacted directly by someone from the College, you should not attend.
    • You will be told when to come in and you need to stick to those times for everyone’s safety.
    • You should only come into College after being invited if you are able to get here safely – your tutor will talk to you about this.
    • If you are under 18 we will ask your parent/carer to confirm they agree for you to come in.We recognise that not all students may wish to return at the current time and that some may not be able to due to health conditions or for the protection of family members. Attendance at College will therefore not be mandatory, and students will continue to be able to access learning remotely. Students will not be penalised if they are not able to attend classes.
       

      Travel

    • Government guidance is currently to avoid the use of public transport where possible. We recognise that some of you will be reliant on public transport to get to College and before agreeing to come in you should talk to your family and Lecturer/Tutor about this.
    • We recommend, if possible, that you ask someone in your own household to give you a lift to College
    • The College bus service will be operating but on a revised and limited service.
    • We have been working with the bus company to devise a timetable based around the revised College days and the demand on routes from students.
  • The maximum number of students able to travel on an individual bus will be reduced significantly so that all passengers are able to practice appropriate social distancing.
  • We must know if advance if you are planning to use the service so that we can plan routes. We will shortly be sending out a questionnaire regarding travel to groups that we will be inviting to return by email. Please ensure you return this questionnaire.
  • No passes will be issued. Passage will be on a pay-as-you-go basis and we will send you details of this if you are invited in.
  • If you are in receipt of a travel bursary will continue to receive this if you are asked to come into College.
     

    College Facilities

    Not all College facilities will be available when we reopen, please see below:
     

    Facilities open:

    • LRC – limited spaces
    • Student Welfare
    • Student Services
    • IT services
    • First-Aid

     

    Facilities which will not be open:

    • Cafes: You must bring your own food and drink to College unless you are entitled to free College meals.
    • Sanctuary, although alternative provision will be available.

     

    5) Other changes and restrictions

    There will a number of other changes put in place to ensure the safety of member of both the College and the wider community and to reduce the risk of the spread of infection. You will be expected to adhere to an additional Code of Conduct when you are at College.
     

    COVID code of conduct

    In the interests of public health and in order to keep all members of the College community safe, we have developed a COVID code of conduct for students which will remain in place until the requirement for social distancing is removed. Students will not be allowed to return to College unless they have verified that they have read and agreed to this code of conduct. If this is broken in any way, the student will be immediately asked to leave the College campus and disciplinary action will be taken. The code of conduct is here: Code of Conduct COVID19
     

  • News

    Covid-19 College Updates

    **Updated 16.47 17th June** Fully accessible link here
     
     
    Bath College campuses are closed to all but a small selection of learners until further notice following the Government’s announcement regarding the Coronavirus. Tutors and teaching staff will keep in touch with students during the closure to aid learning from home.
     
    Bath College’s Safe Space for vulnerable learners is open and students have been contacted individually with invitations.
     
    Staff are all working remotely at this time, so are contactable via email, but may take slightly longer to respond than normal as they are teaching online.
     
    We know that many young people are anxious, so we want to reassure you that our full-time courses will be safely starting and we will explain what this will look like practically in due course and are following government guidelines carefully. Please click here for updates on the reopening of College for Further Education Students (post-16 provision). If you would like some tasks relating to your course to start ahead of September, email admissionsFT@bathcollege.ac.uk and read more here.
     
    Please check the website, social media and your emails regularly for updates.

     

    All students and parents have been emailed. If you have any queries please contact the College on closure@bathcollege.ac.uk. You can also read the letter sent to parents/guardians here.
     

    Laurel Penrose, Principal & Chief Executive

     
     

     
    FURTHER INFORMATION
     
    Click here for Department of Education Guidance: Closure of educational settings: information for parents and carers
     
    Click here for Ofqual’s guidance on exams and awarded assessments.
     

    Click here for B&NES information on applying for welfare support.
     
    Click here for Parent/Carer FAQs
     
    Click here for a list by B&NES of useful links about support for council tax, food banks, housing, debt and grants.
     
    Emails are being sent to students and parents/carers that students have consented to be informed. If you did not receive it, you may wish to change your email address the College holds for you on ProPortal.
     

    ‘Closed’ does not mean you don’t need to study
    Neither of our campuses will be open for normal lessons. This means that during the next few months, you will be having online or remote learning that you’ll need to do at home. Our lecturers and managers have been planning for this over the last few weeks and have done a great job in setting up arrangements for this to happen. The way it will work will be slightly different depending on which course you are doing but all College staff are committed to ensuring you are successful in your course this year.
     
    Tutorials
    You will still be supported by a Primary Tutor during this period. This Tutor may not be your regular Primary Tutor but they will be a lecturer you already know. All Primary Tutors have been planning how this will happen and will ensure that you get all the support you need to progress on your course. They will be ringing you every day and will share tutorial schedules with you at the start of the week. (When they ring you, their number is likely to who as ‘withheld’.
     
    English and Maths
    If you are studying towards English and/or Maths GCSE or Functional Skills, you will have no doubt heard that many exams have been cancelled this year. Grades are still likely to be awarded though and so it is going to become even more important that you take part in the work that your English or Maths teachers are going to be giving to you as those grades might be given based on what progress you have made in class (and now at home). Your teachers will explain more.
     
    Welfare and Safeguarding
    Our Welfare and Safeguarding Staff are still around to support you and so if you have a problem or if you have been talking to one of the team up to now, you will be able to do so, just not in person. They will be available during normal College hours on the numbers below.
     
    07815 491988
    07966 980534
     
    Accessing IT at home
    Please contact your lecturer or Primary Tutor if you know that you will not be able to access IT from home.
    You’ll get another email today or tomorrow from me with some FAQs and advice on working at home but in the meantime please email closure@bathcollege.ac.uk if you have any specific questions.
     
    Apprentices and Employers
    Please read our full Q&A here.
     
     

    News

    Coronavirus Advice for Places of Education

    Updated 17th March 6.40pm
     
     
    While we have no confirmed cases of Coronavirus, the College has taken the difficult decision to suspend face-to-face teaching for the rest of this week, starting on Wednesday 18th March. We will be closely monitoring the national and local situation over the next few days and will evaluate our position before the end of Friday 20th March. We expect students to be back at College in the week commencing Monday 23rd March unless we inform you otherwise.

     

    If you have a vital examination in the next few days, we will be in touch via email to give you more details. All students and parents have been emailed. If you have any queries please contact the College on closure@bathcollege.ac.uk.
     

    Laurel Penrose, Principal & Chief Executive

     

     
    This guidance will be reviewed daily by 4pm until further notice.
     
    If you are a parent of a Bath College student and have not received updates from the College on the Coronavirus situation, please contact Jordan Wilkins on Jordan.Wilkins@bathcollege.ac.uk stating your son/daughter’s name, date of birth and the email address you would like the updates to come to.

     
     

     

    Department for Education Coronavirus Helpline

     

    A helpline has been set up to answer questions about COVID-19. Staff, Parents and Young People can contact the helpline as follows:

     

    Phone: 0800 046 8687

    Email: DfE.coronavirushelpline@education.gov.uk

    Opening Hours: 8am to 6pm (Monday to Friday)

     

    Where to find the latest information

     

    You can find regular updates on COVID-19 (Coronavirus) HERE

     

    You can find the Government Advice for Educational setting HERE

     

     

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