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Coronavirus FAQs for Love2Learn students

Coronavirus FAQs

 

Please be assured that the safety of our College students and staff is our top priority and will continue to work hard with you to make it a safe place to study.

 

What general measures are the College taking to keep staff and students safe?

  • One-way systems: Both our City Centre and Somer Valley Campuses will have one-way systems so that staff and students are able to move around the College safely when they are on site.
  • Hand sanitiser: Ensuring there are sufficient supplies of hand sanitiser at key points at both campuses and in each classroom and workshop.
  • Staggering start and finish times: so that students and staff can safely move around the College.
  • Additional cleaning: to ensure that we minimise the spread of Coronavirus.

 

How will social distancing operate at the College?

  • Try, always, to keep a social distance of 2 metres from all other members of the College community whilst on campus.

    Do not spend more than 15 minutes with any one person even if you are 2 metres apart – this does not include classroom activity.

    Avoid handshaking and other personal greetings

    Attend College only for the purposes of attending lessons. Being on the College site purely for social purposes is not allowed at this time.

  •  

    Do I have to wear a face covering around the building?

    You are required to wear a face covering in corridors and social spaces. As face coverings will be worn in corridors, you can travel in either direction. The one way system signage is in place in case of a localised outbreak.

     

    What personal sanitisation measures will be in place?

    Hand sanitisers available at all entrances to buildings. Follow the rules about regular handwashing throughout the day and use the supplied hand sanitiser. There will be plenty of reminders for you. We would ask that all students wash their hands regularly. This is particularly important before and after breaks and visiting washrooms. Regular sanitising is also recommended especially before entering and upon leaving common areas.

     

    Will the class sizes be smaller?

    All classrooms and workshops have been risk assessed and student course numbers reduced accordingly to allow for social distancing.  This will vary between courses so please do not be surprised if you see a difference as you move around the campuses.

     

    Will I be able to get refreshments on campus?

    We cannot guarantee refreshments at either campus due to refurbishment works.

     

    What happens to my enrolment if I’m unable to attend due to having to self-isolate?

    If you have to self isolate during your course your tutor will liaise with you about any work you can complete at home. If your self isolation means that you are unable to attend for 3 weeks or less, a refund or credit note will not be issued. For any periods of time longer than this, please contact the College.

     

    What should I do if I feel unwell?

    If you feel unwell at College with Covid-19 you must inform your tutor immediately without breaking social distancing rules. You should then go straight home. If you do not feel well enough and are taken ill suddenly, your tutor will call a first-aider who will know what to do.

     

    If you feel unwell with Covid-19 symptoms after being at College, you will need to inform the College straight away and arrange a Covid-19 test for yourself. If the result is positive we will need to communicate with those you have been in contact with.

     

    IN EITHER EVENT YOU MUST STRICTLY FOLLOW GOVERNMENT REQUIREMENTS TO SELF-ISOLATE IF YOU OR A MEMBER OF YOUR HOUSEHOLD HAS ANY SYMPTOMS OF SUSPECTED COVID. YOU MUST NOT COME INTO COLLEGE.

     

    Will the College need to shut again due to Covid-19?

    Our opening very much depends on the Government’s guidance and the national and local situations. If there is either a national or localised lockdown we will communicate with each student and put the relevant information on our website.

     

    What will happen if there’s a lockdown that affects Bath College and my course is cancelled?
    We will get in contact with you as soon as possible and advise on the situation. You will also be issued with a credit note if requested for the number of sessions cancelled. The credit note is valid for one year.

     

    Cancelling your enrolment

    If you have to cancel your enrolment please notify us by email: info@bathcollege.ac.uk as soon as possible.

     

    Refunds will not be issued if a learner is unable to attend due to a change of mind, accommodation, domestic circumstances, work commitments or if the College requires a learner to leave for reasons of conduct.

     

    Refunds are only given in truly exceptional circumstances such as if a learner leaves on medical grounds supported by a medical certificate. The College reserves the right to make a deduction of £25 or 15% (whichever is the greater) from such reimbursements.

     

    Cancellation of courses by the College not related to COVID-19
    A full refund will only be given when a course is cancelled by the College and will be made within fifteen College working days.
     

    How will social distancing operate at the College?

    Try, always, to keep a social distance of 2 metres from all other members of the College community whilst on campus.

    Do not spend more than 15 minutes with any one person even if you are 2 metres apart – this does not include classroom activity.

    Avoid handshaking and other personal greetings

    Attend College only for the purposes of attending lessons. Being on the College site purely for social purposes is not allowed at this time.


    Do I have to wear a face covering around the building?

    You are required to wear a face covering in corridors and social spaces. As face coverings will be worn in corridors, you can travel in either direction. The one way system signage is in place in case of a localised outbreak.


    What personal sanitisation measures will be in place?

    Hand sanitisers available at all entrances to buildings. Follow the rules about regular handwashing throughout the day and use the supplied hand sanitiser. There will be plenty of reminders for you. We would ask that all students wash their hands regularly. This is particularly important before and after breaks and visiting washrooms. Regular sanitising is also recommended especially before entering and upon leaving common areas.


    Will the class sizes be smaller?

    All classrooms and workshops have been risk assessed and student course numbers reduced accordingly to allow for social distancing.  This will vary between courses so please do not be surprised if you see a difference as you move around the campuses.


    Will I be able to get refreshments on campus?

    We cannot guarantee refreshments at either campus due to refurbishment works.

     

    What happens to my enrolment if I’m unable to attend due to having to self-isolate?

    If you have to self isolate during your course your tutor will liaise with you about any work you can complete at home. If your self isolation means that you are unable to attend for 3 weeks or less, a refund or credit note will not be issued. For any periods of time longer than this, please contact the College.

     

    What should I do if I feel unwell?

    If you feel unwell at College with Covid-19 you must inform your tutor immediately without breaking social distancing rules. You should then go straight home. If you do not feel well enough and are taken ill suddenly, your tutor will call a first-aider who will know what to do.

     

    If you feel unwell with Covid-19 symptoms after being at College, you will need to inform the College straight away and arrange a Covid-19 test for yourself. If the result is positive we will need to communicate with those you have been in contact with.

     

    IN EITHER EVENT YOU MUST STRICTLY FOLLOW GOVERNMENT REQUIREMENTS TO SELF-ISOLATE IF YOU OR A MEMBER OF YOUR HOUSEHOLD HAS ANY SYMPTOMS OF SUSPECTED COVID. YOU MUST NOT COME INTO COLLEGE.


    Will the College need to shut again due to Covid-19?

    Our opening very much depends on the Government’s guidance and the national and local situations. If there is either a national or localised lockdown we will communicate with each student and put the relevant information on our website.

     

    What will happen if there’s a lockdown that affects Bath College and my course is cancelled?
    We will get in contact with you as soon as possible and advise on the situation. You will also be issued with a credit note if requested for the number of sessions cancelled. The credit note is valid for one year.


    Cancelling your enrolment

    If you have to cancel your enrolment please notify us by email: info@bathcollege.ac.uk as soon as possible.

     

    Refunds will not be issued if a learner is unable to attend due to a change of mind, accommodation, domestic circumstances, work commitments or if the College requires a learner to leave for reasons of conduct.

     

    Refunds are only given in truly exceptional circumstances such as if a learner leaves on medical grounds supported by a medical certificate. The College reserves the right to make a deduction of £25 or 15% (whichever is the greater) from such reimbursements.

     

    Cancellation of courses by the College not related to COVID-19
    A full refund will only be given when a course is cancelled by the College and will be made within fifteen College working days.
     

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