Becky Howard, 17, is Bath College’s apprentice of the month for January. Becky is a Level 2 apprentice administrator working with Curo’s customer contact team on the key management desk.
What do you do on a day to day basis?
I work on the administrative side of things, processing all the information that comes in and out of the company. I sort incoming letters and send out letters. I create ID badges, manage purchase orders and sort keys for contractors, tenants and staff.
Why did you decide to do an apprenticeship?
It’s hard to study administration at college, it’s easier to get hands-on experience. I feel I’ve learnt more, and the more experience you get the more you can do within the business.
I’ve worked since I was 14-years-old so it’s not as strange as I thought it would be. I worked in retail before, it’s different but I much prefer it here – you’re definitely treated as a grown up.
How did you become an apprentice?
I kept getting notifications about apprenticeships with Curo. I looked at these and liked the idea of working there. When I went to the Bath College Apprenticeship Fair I spoke to Lisa, Curo’s Employment, Training and Engagement Coordinator. I got a good idea of what they did and that made me apply. It was a really quick process. I applied and within a few days I had an interview. The day after, I was back for the second stage of the interview.
What do you enjoy about your apprenticeship?
I like the fact that every day is different. The post always comes in at 11.30am and it has to be gone by 3.30pm, but in between those times you never know what’s going to come your way. I like it when people say thank you for something, because whatever you do it’s a massive help to someone else. All the people here are so happy to be here, it makes you want to be here too.
What do you need to do to complete your apprenticeship?
I need to go into college for one day a week for 15 weeks. We have an assessor who meets with us regularly and we have a lot of online contact as well.
They are just checking you’re getting the work done rather than doing it all last minute. Work has allocated me two hours a week to sit somewhere quiet and get on with college work which is nice. I thought I would have to go home from work, do college work and then go back into work again.
What advice would you give to someone looking for an apprenticeship?
If you’re interested in a company, go for jobs within that company, rather than just going for the post itself. The chances are you will end up enjoying what you do, even if you didn’t think of doing that job initially. There are bits of my job that I didn’t think I’d be doing that I enjoy.
There are lots of different apprenticeships out there. My friends did apprenticeships in technical subjects like car mechanics or engineering. I didn’t think there would be apprenticeships for administration. If you want to go into administration for a job, they’re looking for someone with experience. You can’t get a job without experience, so an apprenticeship is a good way of getting your foot in the door.
What are your hopes for the future?
I really like it here and now I know this is the sort of career I want to do, but at the moment I don’t know where I will be going from here.
Interested in an apprenticeship? Let us know!
What are the next steps to becoming an apprentice?
Please complete the form below giving details of the apprenticeship you want to take and the employer who has offered you a placement.