Essential MS Office Skills

Master the Modern Office with Essential Microsoft 365 (office) Skills

In today's workplace, proficiency in Microsoft 365 is essential. This course is designed to give you a strong, practical foundation in the most important applications used in offices everywhere. Move beyond the basics and learn to work smarter, faster, and more collaboratively. Whether you're aiming for a new job or seeking to become more efficient in your current role, our hands-on training will empower you to manage your work communications with confidence and skill.

By the end of the course you will be able to:

• Microsoft Word: Create, edit, and format professional documents with ease. Learn to use templates, insert tables and images, and prepare polished reports, letters, and CVs.
• Microsoft Excel: Dive into the power of spreadsheets. You will learn to organise data, perform calculations using formulas and functions, and create insightful charts to visualise information.
• Microsoft PowerPoint: Design and deliver compelling presentations. We'll cover how to structure your slides, add visuals and animations, and present your ideas with impact.
• Microsoft Outlook: Take control of your professional communications. Master effective email management, organise your schedule with the calander, and manage your contacts and tasks efficiently.
• Microsoft Teams: Become a collaboration champion. Learn to communicate with colleagues through chat and calls, share and co-edit files in real time, and participate effectively in online meetings.

These highly sought-after skills are a prerequisite for a vast number of office-based roles, including:

• Administrative Assistant: Provide vital support by preparing documents, managing correspondence, and scheduling appointments. Accurately input and manage data using Excel and other database tools.
• Project Coordinator: Support project teams by tracking progress in Excel, preparing reports in Word, and facilitating communication via Teams and Outlook.
• Marketing Assistant: Help create marketing materials using PowerPoint and Word, and manage campaign communications with Outlook.
• Executive Assistant: Provide high-level support to senior management, relying heavily on Outlook for scheduling and the full site for creating professional documents and presentations.
• Human Resources Coordinator: Manage employe records, create internal communications, and schedule interviews using a combination of Word, Excel, and Outlook.
•  Receptionist: be the first point of contact for a company, handling calls, appointments, and inquiries.
• Customer Service Representative: Assist customers with their questions and concerns, often using computer-based systems.
• Retail Sales Associate: Utilise point-of-sale systems, manage inventory, and handle customer transactions.
• Office Administrator: Ensure the smooth running of an office by overseeing administrative tasks and procedures.