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Do you want to turn your people skills into a career? This Customer Service course helps you turn your skills into two recognised qualifications.
You'll build confidence, develop key employability skills for many workplaces, and gain hands-on experience to help you secure a future role.
If you're eligible, this course is free, so you get a qualification and a job interview at no cost. Please see the funding section below for more details.
Why should you take this course?
This customer service course offers practical learning and direct work experience to prepare you for your first role in customer service.
You can start this course without any qualifications or experience. This makes it an ideal first step towards a customer service role.
To take this course, you must be unemployed or earn less than 25,000 per year.
Each module will help you develop practical skills for your first customer service role.
Through practical training and employer sessions, you'll gain the experience and confidence to step into your first customer service role.
You'll sit a short written assessment at the end of the course. This is your chance to prove your new skills and gain a qualification that employers value.
Our tutors will guide you through every step, so you feel ready when you reach your exam.
After the course, youll have a clear path into your first customer service role or the chance to progress to higher-level qualifications.
You'll attend an interview with an employer, so you get a real opportunity to start your first role in customer service.
You can also apply for customer service roles in:
If you're unemployed or earn under 25,000 per year, this course is free. This means you gain a recognised qualification and an interview with an employer at no cost.