Using Smartphones and Online Services

Digital Skills - Using Smartphones and Online Services (Oct)

This practical digital skills course is designed to help learners build confidence in using smartphones and accessing everyday online services safely and effectively. Whether you are new to smartphone technology or would like to improve your existing skills, this supportive course will guide you through the essential features and functions that can make daily life easier.

Over three sessions, participants will learn how to use their smartphone more effectively, including making the most of apps, managing settings, connecting to the internet, and communicating digitally. The course will also explore a range of online services such as shopping, banking, healthcare, government services, and online safety, helping learners develop the confidence to access information and services independently.

Delivered in a friendly and supportive learning environment, the course is suitable for beginners and those wishing to refresh or update their digital skills.

Learning Outcomes

By the end of the course, participants will be able to:

• Navigate and use key smartphone functions and settings.
• Download, install, and manage apps safely.
• Access and use a range of online services confidently.
• Communicate using email, messaging, and video calling applications.
• Understand basic online safety, security, and privacy practices.
• Use the internet to find information and complete everyday tasks.

Course Details

• Course Title: Digital Skills - Using Smartphones and Online Services (Oct)
• Start Date: 6 October 2026
• End Date: 20 October 2026
• Day: Tuesday
• Time: 9:30am - 2:30pm
• Location: ACL - Twerton Learning Centre
• Duration: 3 weeks
• Level: Beginner-friendly
• Format: Practical, tutor-led sessions with hands-on activities

This course is ideal for anyone looking to increase their digital confidence and make better use of smartphones and online services in their everyday life.