Motor Vehicle Apprenticeship Standard: Service and Maintenance Technician (Light Vehicle)
This Level 3 Motor Vehicle Apprenticeship course is for individuals who have secured a position as an Apprentice in the light vehicle maintenance sector. A motor vehicle technician services and repairs light vehicles such as cars and vans. They work on all the systems found within the vehicle. The nature of the work ranges from replacing simple parts through to solving complex faults with the use of diagnostic methods and equipment.
The day-to-day tasks faced by the technician are constantly changing, driven by the introduction of ever more complex technologies and diagnostic techniques. Today’s apprentice has to demonstrate expertise in the technical side of their role. They must have strong problem-solving skills and a good grasp of the theoretical and practical aspects of a vehicle’s systems. They must be able to work independently but also operate as an effective team member, understand how their workshop and the dealership/garage functions from a commercial perspective, have good customer handling skills and identify ways in which they can work more efficiently. The growing complexity of today’s vehicles and the pressure to deliver a high-quality customer experience requires the retail automotive sector to attract and train high calibre individuals. You will also be required to achieve a qualification in refrigerant handling which will be delivered alongside the Apprenticeship.
What topics are covered?
Phase 1 Soft skills and behaviors
Communicate effectively, behave in accordance with the values of the company, work as an effective team member, constantly learn and demonstrate commercial awareness (developed throughout the program).
Phase 1 Induction and foundation skills
This is the initial stage of the apprenticeship; it is designed to get you to the point where you can assist others to complete simple, process driven tasks in the workshop, gaining experience and learning while contributing to the productivity of others.
Phase 1 Routine service and inspections
On completion of this group, you should be able to complete a good range of routine services. You will not be expected to do some of the more complex tasks found on large services such as timing belt change. You should be able to identify the difference between good and possible faulty components but, at this stage, you will not be expected to make any decisions on whether a component is serviceable or if any future action is to be taken, document your progress at the end of this section.
At this stage:
- The Mentor will review the online Logbook and confirm that the apprentice has achieved all of the requirements
- The Employer and Training Provider will score the apprentice against the Soft Skills and Behavior framework
- The apprentice carries out a multi choice online knowledge test that covers knowledge taught at Bath College
- The apprentice attends a skills assessment conducted by the Bath College
Phase 2 Simple diagnosis and repair
At this stage you will be able to identify obvious broken or heavily worn components and will refer all other diagnoses to their mentor. Repair will be limited to removing and replacing components that are easy to access and require limited skill.
Phase 2 Intermediate diagnosis and repair
At this stage you will be starting to carry out more complex tasks in the workshop and using logic to carry out diagnostic techniques. You will also have gained further experience to make recommendations to their mentor on serviceability of components and make recommendations based on their judgement. During Phase 2 (between Gateways 1 and 2) You need to fully document four repairs in the eLogbook.
At this stage:
The Mentor will review the online Logbook and confirm that the apprentice can consistently:
- Complete repairs that involve two phase removal and replacement or removal of other components to access the repair.
- Identify causes of common faults associated with two phase removal and replacement and recommend suitable further actions.
- The Employer and Training Provider will score the apprentice against the Soft Skills and Behavior framework.
- The apprentice carries out a multi choice online knowledge test that covers knowledge taught at Bath College.
- The apprentice attends a skills assessment conducted by the Bath College.
- Mentor, supported by the Training Provider, should review the results from the Behavior Assessment, Knowledge Test and Skills Test and decide on the grade.
Phase 3 Complex diagnosis and repair
At this stage you will be able to diagnose faults that involve in depth investigation. You will be able to fully follow logical fault finding processes and make decisions based on test results narrowing down to the root cause. You will have gained experience and transferable skills to complete most repairs found on vehicle systems.
Phase 3 Complete systems understanding and repair major components
At this stage, in addition to being able to complete most repairs, you will have the skills and knowledge (developed throughout the course) to strip and rebuild major components but may not have gained enough experience to be competent at this until the end of the course.
The Mentor will review the online Logbook and confirm that the apprentice can consistently:
- Complete a wide range of repairs that involve complex procedures, or in depth knowledge..
- Identify causes of common faults associated with two phase removal and replacement and recommend suitable further actions..
- Use current flow diagrams and electrical test equipment to carry out standard diagnostic and repair procedures..
- Use diagnostic, mechanical and electrical measuring equipment..
- Follow a logical diagnostic sequence; carries out tests on components based only on the information available; makes sound recommendations based on the information found..
- The Employer and Training Provider will score the apprentice against the Soft Skills and Behavior framework..
End Point Assessment
The apprentice carries out an online knowledge test that uses a range of question types to assess their ability to apply knowledge gained throughout the apprenticeship to real-world problems.
The apprentice attends a skills assessment conducted by Bath College and observed by a technical observer from the IMI.
Who is the course aimed at?
This Level 3 Motor Vehicle Apprenticeship course is for individuals who have secured a position as an Apprentice in the light vehicle maintenance sector.
What are the entry requirements?
You must successfully complete an initial assessment and ideally hold GCSEs in English and Maths at grade C or 4 or above. However, Maths and English will be worked on as part of the Apprenticeship and each application will be looked at individually.
What qualifications will I gain?
Either a pass or distinction at level 3 of the Service and Maintenance Technician (Light Vehicle) Apprenticeship.
Who is the awarding body?The Institute of the Motor Industry
Who will be my tutor?
How will I learn?
As an apprentice you have the opportunity to learn at your work place in addition to college. One day per week at college you will cover theory in the classroom (60%) and practical skills in our workshops (40%). In your working environment you will have the opportunity to learn directly from your employer so you are trained in their routines and processes. With the assistance of the learning packages in the E-logbook, you will be able to increase your knowledge at a time that suits you.
What hours will I be in college?
Apprentices are required to attend college on a day release programme. This consists of 1 day per week and overall 20% of your training must be off the job training. The college hours are from 9am to 4.30pm. If Functional Skills are required these will need to be taken on a separate college day.
How will I be assessed?
Apprentices will be required to take an active part in reviewing their progress with the college and their employer, including annual evaluations in the form of professional discussions. The discussion will reflect on behaviours, past performances and achievements. During the term of the apprenticeship, an e-logbook will need to be completed and the workplace mentor will assess the submitted work to confirm if it is acceptable.
At the end of the apprenticeship, you will be required to take and pass a 2-day endpoint assessment, consisting of theory and practical examinations. Your readiness for end point assessment will be agreed between all parties, employer, yourself and the College.
What can I do after this course?
On completion, you will be competent to work as a Light Vehicle Diagnostic Technician. Following further training and development, you can progress to a range of jobs such as Workshop Controller, Service Adviser, Service Manager, Workshop Manager, Master/Senior Technician in addition to gaining IMI Accreditation.
Are there any additional costs?
Depending on your age and circumstances some fees may apply for your employer, however these can be discussed on an individual basis. The apprenticeship standard is assessed via end point assessments. Your employer may be liable to pay for any resits should they be required.
What funding is available?
For information on funding please contact our apprenticeship team.
What facilities are available?
We have a large workshop, state of the art laser wheel alignment, emissions analyser (Petrol and Diesel), headlamp alignment equipment, roller brake tester and air conditioning servicing equipment, in addition to all other standard garage equipment.
Which department is this course in?Department of Motor Vehicle
Where will I need to go on my first day?
Report to Alan Blakeley in the Motor Vehicle office.
What do I need to bring?
Pen, paper, PPE including steel toe-capped boots and overalls.
What else do I need to know?
The course start and end dates are variable depending on your requirements. Typically, it is expected that it will take three years for the Apprentice to attain the required level of competence in the workplace, although this may be reduced if you have already completed a level 2 intermediate apprenticeship in light vehicle maintenance and repair.
Where can I find out more information?For advice or more details please telephone 01225 312191 or email email@example.com. You may also visit our Student Advice Centre.
If you have a learning difficulty or disability, please contactAdditional Learning Support to arrange additional help.
How do I apply?Search for vacancies on our Vacancies page or fill out our registration of interest form.
For more information, please call or email our Apprenticeship team on 01225 328683 or firstname.lastname@example.org.