‘Candles for Occasions’ wins ‘Best Customer Service’ Award at St Nicholas Market in Bristol
On the 1st of December two Young Enterprise groups from Bath College went to St Nicholas Market in Bristol. Each group had a stall and were selling their products to the public. This was the first opportunity for each team to start selling to the public, and the first time either team had experienced market selling.
The two teams were BathHB and Candles for Occasions. BathHB were selling unique handmade soaps will small prizes inside; these are to encourage hygienic habits in children. Candles for Occasions were selling eco-friendly scented candles, where everything from the box to the wick is environmentally friendly.
Products being sold by each team
Each team spent the day chatting and selling to members of the public, getting a sense for public facing selling in a busy market environment. Across the course of the day there were ‘Mystery Shoppers’ who were sent to test each teams’ customer service skills. There was also a group of Young Enterprise judges who would quiz each team in detail about their products and business, so they had to know exactly what they were talking about inside and out to win them over!
Candles for Occasions were commended for their ‘clear pricing’, being ‘very friendly and approachable’ and having a ‘nice product’. The team was headed up by Managing Director Clarice Izatt, and consisted of Paddy O’Regan, Oscar Grimes, Tamzin Kirkman, Tyler Robson, Andrew Stokes, Jess Wood, Harry Edward and Sam Bax. As a result, they won an award for having the best customer service over the day, and out of all the teams from 11 other Colleges and Schools Candles for Occasions placed third overall, an achievement they should be incredibly proud of!
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